Store Policies

Trims will be supplied in continuous lengths where ever possible. Please be aware that colors vary from one screen to another so if you require a sample please request one through the customer service email link.

Returns: Returns are accepted on items that are found to be faulty or that are not as described. Notification of returns are required within 3 days of receipt upon which a return number and instructions will be supplied. Returns goods are expected to arrive back with us within 14 days. Items that are simply "not required" will be subject to a 15% restocking fee and must be returned in their original state. All returns must be communicated prior to shipping to us.

Exchange: In Certain cases exchanges can be made if the item you purchase is not "working" with your project. Items that have been custom cut will carry a 25% restocking charge and the customer is responsible for firstly communicating the request and obtaining an exchange agreement number & instructions. Customer is also responsible for the return shipping and the exchange shipping charges.

Privacy Policy

We repspect your privacy - no information you supply to us will be shared with any third party.
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